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This
issue of DG-Online focuses on homeland security research now underway
by grantees of the Digital Government program. This is hardly a
surprising choice given recent events, but it is definitely not
just a case of "Me too". Defending against terrorist attacks like
those of September 11, and managing the recovery from them, is a
function clearly reserved for agencies of government. Information
technology already plays a large role in such efforts and can be
extended to provide new and better counterterrorism tools.
One
of the most vexing characteristics of events like those of September
11, however, is that they are completely unexpected. It is not simply
that their precise nature or timing comes as a surprise: Such events
fall entirely outside the range of the planned capabilities of the
organizations tasked to deal with them. Combating the unanticipated
clearly calls for new thinking and resources.
Authorities
typically find themselves struggling not just with the consequences
of the catastrophic events, but with the problem of obtaining timely
information about unfolding events. Background information about
the environment, available personnel and other resources is often
unavailable, and planning and coordinating a response in such uncertain
and rapidly changing circumstances is nearly impossible. Furthermore,
trying to act in this ill-defined environment can leave the authorities
and society exposed to additional attacks.
While
it may appear on the surface paradoxical to attempt to "prepare
for the unexpected", the current state of information technology
makes it possible to create a general infrastructure and develop
general capabilities that can be adapted instantly to any threat.
Society cannot afford to prepare for every eventuality, but it is
possible to create a foundation upon which a response can be constructed
quickly. What is needed is the following:
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Encyclopedic knowledge and training A first priority should be to
amass a general digital collection of all information about geography,
environment, resources, establishments, buildings, computational
facilities and personnel everywhere in the US, together with software
systems that have the ability to search out answers to pertinent
questions. The goal of research should be finding general tools
that can analyze very large stores of data, identify patterns, reason,
extract and summarize in natural language and in graphical and other
forms, translate text, incorporate incoming data into the existing
store, and answer questions. Given any task, relevant information
and instruction in how to use it must be extracted and provided
automatically.
·
Unlimited Grid-supported computational ability A network of all
available computational and data storage facilities supporting utilization
of any resource should be assembled. Computational Grid technology
already is being developed that can support the sharing of computational
and data storage resources distributed over the Internet. What are
needed are secure and automated methods of finding the resources
required to execute computational tasks, as well as methods of splitting
up computations and data, delivering them to different locations
on the network and recombining the results. The process should be
transparent, and functional within priority constraints and network
and resource limitations.
·
"Eyes and hands" everywhere Instantly deployable, self-configuring
networks of sensors and effectors-from simple actuators to autonomous
robots - must be created. Devices capable of detecting motion, heat,
light/images, sound, pressure, the presence of metal, and much more,
already exist. There is research on developing micro-scale "machines"
and reconfigurable robots. We also need to be able to quickly deploy
such sensors and effectors so that they can autonomously network
among themselves and communicate with controllers outside the crisis
zone. The units would be able to gather data and function autonomously,
as well as convey first-hand information to emergency managers who
could issue additional commands remotely.
·
Virtual Organizations: Collaborative autonomous intelligent agents
Organizations that unite geographically dispersed humans, software
and hardware systems into a flexible, resilient, dynamic and coordinated
effort must be established. Many modern computer systems are more
than just tools- they understand group goals and their own roles
in achieving them, and thus can become active participants. Research
is needed on agents that perform jobs such as information discovery,
task management and coordination, as well as support functions that
do not require the human hand. Showing how human/agent organizations
can best function in a collaborative fashion is another worthy goal.
·
Security Data, computers and networks must be rendered secure from
eavesdropping and sabotage. A concerted effort to develop new methods
to protect computer systems from intrusion and sabotage and recover
from such disruptions-possibly utilizing extended virtual organizations-will
ensure that emergency response teams can operate in safety, free
from surveillance and malicious interference. New security initiatives
must cover wired and wireless networking and communication, for
both speech and data.
·
A legal framework for emergency collaboration Ways must be found
to resolve the jurisdictional and legal problems that hamper or
even prevent information sharing and collaboration among different
governmental and other organizations, while at the same time maintaining
essential privacy protections.
Although
new initiatives in these areas might be crisis-driven, they could
be brought to bear on a wide range of problems endemic to digital
government. For example, the permit process for building a new home,
which now involves multiple computer systems and human-staffed agencies,
could be reduced to an automated and transparent system handled
by proxy software agents with no human involvement except when absolutely
necessary.
No
one foresaw the explosion of media, art, electronic commerce and
education that resulted from the creation of the communication infrastructure
of the Internet. The organizational infrastructure I'm proposing
may be aimed at protecting our current way of life. But if fully
realized, it may yet end up transforming it. Our special role in
the war on terrorism is also an obligation. We must work as never
before to bring these promising technologies to fruition.
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