"Brahms: Modeling Communities of Practice for Work Systems Design"

5/9/1997: [time not recorded]
[location not recorded]

Abstract: This talk presents an overview of the Brahms simulation program-its origin, purposes, design, and use. I will emphasize how Brahms differs from traditional business process modeling tools by representing activities of groups, and not only tasks of individual workers. Brahms models represent different communication media (e.g., databases, voicemail, documents), conversations, meetings, circumstantial interactions of people and technology, social relations, novice-expert differences, and spatial influences on behavior. I will explain different ways that Brahms models may be developed and used as tools for work systems design: for presentation and comparison of points of view, for what-if analysis, for teaching, and as a workbench for scientists. My current work on Brahms at NYNEX in the Business Network Architectures project emphasizes its value for helping social scientists and software engineers work together.

Last updated: Mon Jun 19 17:44:06 2006