When an unknown word is encountered, three processes are applied sequentially.
There were no unknown words in Message 99, since all the words used in the TST1 set had been entered into the lexicon.
In the first 20 messages of TST2, there were 92 unknown words. Each of the heuristics either did or did not apply to the word. If it did, the results could have been correct, harmless, or wrong. An example of a harmless spelling correction is the change of ``twin-engined'' to the adjective ``twin-engine''. A wrong spelling correction is the change of the verb ``nears'' to the preposition ``near''. An example of a harmless assignment of Hispanic surname to a word is the Japanese name ``Akihito''. A wrong assignment is the word ``panorama''. A harmless morphological assignment of a category to a word is the assignment of Verb to ``undispute'' and ``originat''. A wrong assignment is the assignment of Noun to ``upriver''.
The results were as follows:
| Unknown | Applied | Correct | Harmless | Wrong | |
| Spelling | 92 | 25 | 8 | 12 | 5 |
| Surname | 67 | 20 | 8 | 10 | 2 |
| Morphological | 47 | 47 | 29 | 11 | 7 |
If we look just at the Correct column, only the morphological assignment heuristic is at all effective, giving us 62%, as opposed to 32% for spelling correction and 40% for Hispanic surname assignment. However, harmless assignments are often much better than merely harmless; they often allow a sentence to parse that otherwise would not, thereby making other information in the sentence available to pragmatic interpretation. If we count both the Correct and Harmless columns, then spelling correction is effective 80% of the time, Hispanic surname assignment 90% of the time, and morphological assignment 86%.
Using the three heuristics in sequence meant that 85% of the unknown words were handled either correctly or harmlessly.