Artificial Intelligence

Improving Negotiation Training Systems Through Automated Personalized Feedback

Friday, January 08, 2021, 11:00am - 12:00pm PSTiCal
This event is open to the public.
AI Seminar
Emmanuel Johnson, USC/ICT


Research in artificial intelligence has made great strides in developing intelligent tutoring systems for hard skills learning. These systems have been used to teach math, physics as well as computer science. Although hard skills are important, students entering the modern workforce must possess more than technical abilities in order to resolve conflicts and solve problems with managers and teammates. One crucial skill, negotiation, holds promise for automation. In this talk, I will discuss my work on developing intelligent tutoring techniques for teaching negotiation skills. I will begin by highlighting the metrics I’ve developed for assessing student’s negotiation abilities and show that these metrics can be used to provide personalized feedback. Next, I will demonstrate through user studies that this personalized feedback does indeed lead to improved outcomes for student negotiators. Last, I will discuss potential applications and future directions for this work.


Emmanuel Johnson is a Ph.D. candidate in Computer Science at the University of Southern California where he is advised by Jonathan Gratch. His research focuses on the impact of personalized feedback on autonomous negotiation training systems. Emmanuel holds a Masters in Robotics from the University of Birmingham in England and a Bachelor of Science in Computer Engineering from North Carolina A&T State University where he graduated summa cum laude. Emmanuel has been recognized by various organizations for his excellence in the sciences as well as his leadership. Some of his awards include an NSF Graduate Research Fellowship, the 2017 New Brunswick Education Foundation Spirit Award for stewardship in the community, a Fulbright Fellowship (1st awardee at North Carolina A&T), the 2013 North Carolina A&T Outstanding Engineering Student Award, and the 2009 Carter G. Woodson National Recognition Symposium Man of the Year Award. He is a proud member of the National Society of Black Engineers, the American Association for Artificial Intelligence, the Association for Computing Machinery, and Alpha Phi Alpha Fraternity Inc.

Host: Steve Crago, Ph.D. Associate Director, USC/ISI; Director, Computational Systems & Technology Division


The Recording for this AI Seminar Talk will be posted on our USC/ISI YouTube page within 1-2 business days

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