Publications
Bots increase exposure to negative and inflammatory content in online social systems
Abstract
Societies are complex systems, which tend to polarize into subgroups of individuals with dramatically opposite perspectives. This phenomenon is reflected—and often amplified—in online social networks, where, however, humans are no longer the only players and coexist alongside with social bots—that is, software-controlled accounts. Analyzing large-scale social data collected during the Catalan referendum for independence on October 1, 2017, consisting of nearly 4 millions Twitter posts generated by almost 1 million users, we identify the two polarized groups of Independentists and Constitutionalists and quantify the structural and emotional roles played by social bots. We show that bots act from peripheral areas of the social system to target influential humans of both groups, bombarding Independentists with violent contents, increasing their exposure to negative and inflammatory narratives, and exacerbating …
- Date
- 2018
- Authors
- Massimo Stella, Emilio Ferrara, Manlio De Domenico
- Journal
- Proceedings of the National Academy of Sciences
- Volume
- 115
- Issue
- 49
- Pages
- 12435-12440
- Publisher
- National Academy of Sciences