Publications

Replication: A Study on How Users (Don’t) Use Password Managers

Abstract

We replicated the study by Mayer et al.[1] on password habits and password manager (PM) usage at a large private US university. We conducted an online survey (n= 437) and found high awareness (96%) and usage (94%) of PMs, but limited use of password generation (26%) and substantial password reuse, with participants reusing more than half of their passwords. These findings are consistent with the original study. However, we found that participants were unlikely to adopt a free third-party PM offered by the university, contrary to the original findings. Extending the original study, we found that awareness of the free PM was low: only 35% knew about it, and its adoption was even lower, at just 15%. We also found that faculty had the strongest password habits, while students had the weakest. Based on our findings, we provide recommendations for increasing the use of password generation features, broadening adoption of an institution-provided PM, and guiding future replication efforts.

Date
2026
Authors
Pithayuth Charnsethikul, Anushka Fattepurkar, Dipsy Desai, Gale Lucas, Jelena Mirkovic
Journal
Symposium on Usable Security and Privacy (USEC) 2026