Publications

Automated evaluation of psychotherapy skills using speech and language technologies

Abstract

With the growing prevalence of psychological interventions, it is vital to have measures which rate the effectiveness of psychological care to assist in training, supervision, and quality assurance of services. Traditionally, quality assessment is addressed by human raters who evaluate recorded sessions along specific dimensions, often codified through constructs relevant to the approach and domain. This is, however, a cost-prohibitive and time-consuming method that leads to poor feasibility and limited use in real-world settings. To facilitate this process, we have developed an automated competency rating tool able to process the raw recorded audio of a session, analyzing who spoke when, what they said, and how the health professional used language to provide therapy. Focusing on a use case of a specific type of psychotherapy called “motivational interviewing”, our system gives comprehensive feedback to the …

Date
2022
Authors
Nikolaos Flemotomos, Victor R Martinez, Zhuohao Chen, Karan Singla, Victor Ardulov, Raghuveer Peri, Derek D Caperton, James Gibson, Michael J Tanana, Panayiotis Georgiou, Jake Van Epps, Sarah P Lord, Tad Hirsch, Zac E Imel, David C Atkins, Shrikanth Narayanan
Journal
Behavior Research Methods
Volume
54
Issue
2
Pages
690-711
Publisher
Springer US