Publications

Probing the relationship between qualitative and quantitative performance measures for voice-enabled telecommunication services

Abstract

The relationship between objective speech recognition performance measures and perceived performance is analyzed and modeled using data obtained from a voice-dialing service trial with 798 participants. The ability of these models for predicting user perception and overall demand for such voice-enabled services is discussed.

Date
1998
Authors
Shrikanth Narayanan, Mani Subramaniam, Benjamin Stern, Barbara Hollister, Chih-mei Lin
Conference
Proceedings of the 1998 IEEE International Conference on Acoustics, Speech and Signal Processing, ICASSP'98 (Cat. No. 98CH36181)
Volume
6
Pages
3769-3772
Publisher
IEEE