Abstract

Emotions play a significant role in the interaction between products and users. However, it is still not very well understood how users’ emotions can be incorporated in product design . We argue that this gap is due to a lack of a methodological and technological framework for investigating emotions’ elicitation conditions and for emotion recognition. For example, the effectiveness of emotion elicitation conditions is generally validated by assessing users’ emotional response through ineffective means (e.g., surveys and interviews ). In this paper, we argue that Virtual Reality (VR) is the most suitable means to perform this investigation, and we propose a novel methodological framework, referred to as the Virtual-Reality-Based Emotion-Elicitation-and-Recognition loop (VEE-Loop), that can be exploited to realize it. The VEE-Loop consists of continuous monitoring of users’ emotions, which are then provided to product …

Date

September 2, 2021

Authors

Davide Andreoletti, Marco Paoliello, Luca Luceri, Tiziano Leidi, Achille Peternier, Silvia Giordano

Book

Special Sessions in the Advances in Information Systems and Technologies Track of the Conference on Computer Science and Intelligence Systems

Pages

42-61

Publisher

Springer International Publishing